Privacy Policy.
This Privacy Policy explains how Contrast 3D Design Studio collects, uses, stores and protects personal information when you visit this website, contact us regarding a project, or purchase a digital product listed in our store.
01Data Controller
The data controller responsible for the processing of personal data collected through this website is:
Contrast 3D Design Studio — David Esteban Suárez Rodríguez (sole trader / autónomo), NIF 54007994S, Calle Metano 8, 1º Izq., 28850 Torrejón de Ardoz (Madrid), Spain. Email: contact@contrast3d.com · Phone: +34 607 37 42 79.
If you contact us through this website, by email or through any linked communication channel, or if you purchase a product, we will process the personal data you provide in order to respond to your request and/or support your order.
02Personal Data We Collect
We only collect personal data that you voluntarily provide, or that is strictly necessary to operate the website. This may include:
- Your name.
- Your email address (for inquiries and product support).
- Company or brand name, if provided.
- Project details, references, files or any information included in your message.
- Order information you share with us for support (the product purchased, order reference). Purchases are completed on external marketplaces; payment and card data are collected and processed by the marketplace, never by us (see section 05).
- Technical information strictly necessary for website security and operation.
We do not intentionally request or collect sensitive personal data through this website.
03Purpose of Processing
- Responding to contact form submissions, emails or direct inquiries.
- Evaluating potential projects, collaborations or commercial opportunities.
- Preparing proposals, estimates or project-related communications.
- Providing support for purchased products (updates, license or download issues) when you contact us.
- Sending product updates or news only with your consent.
- Meeting accounting and tax obligations.
- Ensuring the correct technical operation and security of the website.
We do not use your personal data for automated decision-making, profiling or unsolicited mass marketing.
04Legal Basis
- Your consent, when you submit a form, send an email, provide your information, or opt in to product updates.
- Performance of a contract / pre-contractual steps, when processing is needed to answer a project request, prepare a proposal, or provide support for a purchased product.
- Legitimate interest, to respond to business inquiries, maintain professional communication, prevent fraud and protect website security.
- Legal obligation, for accounting, tax or administrative compliance.
05Data Sharing and Service Providers
We do not sell, rent or trade your personal data. Your data may be processed by trusted third-party providers only when necessary:
- Marketplaces — Superhive and Gumroad. All store purchases are completed on these platforms. They collect and process your payment, tax and delivery data under their own privacy policies; we may receive basic order data (e.g. your email and what you bought), never card numbers.
- Website hosting — Hostinger.
- Email and communication services — for transactional and support messages.
- Security, backup and technical maintenance tools.
- Cookie consent and compliance tools.
- Analytics tools, only if enabled and subject to your consent where required.
06International Data Transfers
Some third-party providers may process data outside the European Economic Area. When this happens, we rely on providers that apply appropriate safeguards under applicable data protection laws, such as adequacy decisions, EU Standard Contractual Clauses or equivalent protection mechanisms.
07Data Retention
We keep personal data only for as long as necessary for the purpose for which it was collected. Contact inquiries are kept for the time required to respond and manage potential business. Order, billing and invoice records are kept for the periods required by tax and accounting law. You may request deletion at any time, unless we are legally required to retain the data.
08Your Rights
Under the GDPR and applicable data protection laws, you may exercise the following rights:
- Access to your personal data.
- Correction of inaccurate or incomplete data.
- Deletion of your personal data.
- Restriction of processing.
- Objection to processing based on legitimate interest.
- Withdrawal of consent at any time, where processing is based on consent.
- Data portability, where applicable.
- Not to be subject to automated decision-making.
To exercise your rights, contact contact@contrast3d.com. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, aepd.es).
09Cookies
This website may use cookies or similar technologies to ensure proper functionality, improve user experience, measure performance or support embedded third-party services. Non-essential cookies are used only after obtaining your consent through the cookie banner / consent management tool. You can review or change your preferences at any time through the cookie settings on this website. For more information, see our Cookie Policy.
10Third-Party Links and Embedded Content
This website may include links to third-party websites, embedded content, videos, portfolio platforms or external services (including the marketplaces where our products are sold). These third parties process data according to their own privacy policies. We are not responsible for the privacy practices, security or content of external websites or services.
11Data Security
We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure. However, no website, email system or online transmission method can be guaranteed to be completely secure; we recommend not sending highly confidential information through contact forms.
12Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements, website functionality, service providers or business operations. The latest version will always be available on this page.
13Questions
For any privacy-related request, contact us at contact@contrast3d.com.